At NardAgency LLC (“NardAgency,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal data of our website visitors, clients, partners, and service users.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nardagency.com), engage our IT managed services, cloud hosting, cybersecurity solutions, software development, or communicate with us.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Data”):
Contact Information: Name, job title, company name, email address, phone number, physical address.
Inquiries & Communications: Information submitted via contact forms, free consultation bookings, support tickets, or direct communications (email, phone, WhatsApp).
Payment & Billing Data: Billing contact details, tax registration numbers, and transaction records (financial card details are processed via secure PCI-compliant third-party payment processors).
Log & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, access times, and clickstream data when interacting with our website.
Cookies & Tracking: Information collected via cookies, web beacons, and analytical tools to enhance website navigation and user experience.
For clients utilizing our Managed IT, Cloud Hosting, or Cybersecurity Services, we may process system logs, device telemetry, network metadata, and configurations necessary to deliver IT support, threat monitoring, and infrastructure maintenance as specified in our client agreements.
We process your personal data for legitimate business purposes, including:
Service Delivery: Providing, operating, maintaining, and supporting our IT, cybersecurity, and cloud solutions.
Client Support: Responding to inquiries, processing service tickets, and providing technical assistance.
Communication: Sending administrative updates, SLA reports, invoicing, and service notifications.
Compliance & Legal Obligations: Meeting regulatory requirements, including data governance, audit readiness, and tax obligations.
Security & Fraud Prevention: Monitoring network telemetry to prevent unauthorized access, malware attacks, and security incidents.
Marketing: Providing updates on new IT capabilities or blog insights (you may opt out of marketing communications at any time).
NardAgency operates globally with headquarters in Delaware, USA, and serves clients across Saudi Arabia and the Gulf Cooperation Council (GCC).
Saudi Arabia Personal Data Protection Law (PDPL): For clients and users located in the Kingdom of Saudi Arabia, we adhere to the principles of the KSA Personal Data Protection Law (PDPL).
In-Kingdom Hosting Options: Where required by law or client mandate, data processed for Saudi-based organizations can be stored within local In-Kingdom cloud infrastructure to meet data residency standards.
Cross-Border Data Transfers: Any international transfer of personal data is conducted under recognized legal safeguards, encryption standards, and contractual protections to ensure data privacy integrity.
We do not sell, rent, or trade your personal information. We may share information only under the following conditions:
Service Providers & Subprocessors: Trusted third-party vendors (e.g., cloud infrastructure providers, payment processors, ticketing platforms) who assist in operating our services under strict confidentiality agreements.
Legal Requirements: If required by law, court order, regulatory mandate, or government authority.
Business Transfers: In connection with a merger, acquisition, restructuring, or sale of company assets, where personal data remains subject to this Privacy Policy.
We implement enterprise-grade administrative, technical, and physical security measures to protect your personal data, including:
End-to-end data encryption in transit (SSL/TLS) and at rest.
Multi-factor authentication (MFA) and strict role-based access controls.
Regular vulnerability assessments, system patching, and continuous security monitoring.
While we take every reasonable precaution, no internet transmission or electronic storage system is 100% secure. In the event of a security breach affecting your personal data, we will notify affected parties and regulatory authorities in accordance with applicable legal requirements.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy contractual obligations, resolve disputes, and comply with legal, accounting, or reporting mandates.
Depending on your location, you may exercise the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete personal data.
Deletion: Request erasure of your personal data where legal grounds apply.
Withdraw Consent: Withdraw consent previously given for marketing or optional data processing.
To exercise any of these rights, please contact us at help@nardagency.com.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites. You can manage your cookie preferences through your web browser settings.
If you have any questions, concerns, or privacy requests regarding this policy, please contact us at:
NardAgency LLC
Delaware, USA
Email: help@nardagency.com
Phone / WhatsApp: +1 725 705 4545
Website: https://nardagency.com
Copyright © 2027 NardAgency. All rights reserved.
